Shipping policy
At Sipelle, we are proud to offer worldwide shipping to customers across many countries and regions.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be extended during holidays, promotional events, or periods of unusually high demand.
Shipping Time
Estimated delivery times:
• Canada: 7–12 business days
• United States: 7–12 business days
• Europe: 7–15 business days
• Australia & New Zealand: 8–15 business days
• Other International Destinations: 10–20 business days
Delivery estimates are not guaranteed and may vary due to customs clearance, carrier delays, weather conditions, or local postal services.
Shipping Costs
Shipping costs are calculated at checkout unless a free shipping promotion is currently available.
Any applicable customs duties, import taxes, or local fees are the responsibility of the customer.
Tracking Information
Once your order has been shipped, a tracking number will be provided via email whenever available.
Tracking updates may require several days to appear after shipment.
Lost Packages
If your package appears lost in transit, please contact us.
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Sipelle is not responsible for delays or losses resulting from incorrect addresses submitted during checkout.
Contact
Email: support@Sipelle.site
Phone: +1 604 704-0982
Thank you for choosing Sipelle.